What payment options do you accept?
We accept card payments, PayPal, Apple Pay and Shop Pay.
Can I track my order?
All packages are tracked.
If you would like to get the tracking number associated to your order, please email carlamandine@gmail.com
Can I change my address?
You may change your address as long as you contact me before your order has shipped at carlamandine@gmail.com
Are the prints framed?
Unfortunately, I do not offer framed prints at the moment.
The prints being shipped rolled, protects them from any possibility of strokes or imperfections created during the shipping.
What happens if my print arrives damaged?
To ensure your print arrives safely, we ship your print in a robust mailing tube but if by any chance your order arrives damaged, all you have to do is send us some photos of both the print and the packaging to carlamandine@gmail.com
and we will send you a replacment ASAP.
Can I add a personalised note to my order?
Yes you can! You can ad a personalised note during the checkout when purchasing a print on this online boutique
Are the prints hand signed by Carla?
Yes, all the prints are signed.
Size of prints with white border?
Prints that are shown to have a white border surrounding the artwork is part of the print design and is included on the overal size of the print.
What is a fine art print?
The difference between a fine art print and a regular poster, is that a fine art print is printed in very high quality acid-free paper, using a printing technique called Giclée that produces rich and saturated colours guaranteed to last for years without loosing its original beauty.
Do you sell the original paintings?
Yes, you can find Carla's available original artworks on the page ‘Originals’ of this online boutique